DURST PROFESSIONAL SERVICES

Durst Professional Services provides smart and simple software solutions to streamline the process from pixel to output. The solutions especially tailored for digital printing with accompanying consulting and training services help our customer to improve printing and simplifying business.

SOFTWARE

Durst Software Eco-System to streamline the process for Pixel to Output

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DURST SMART SHOP

Designed to simplify communication with your customers while increasing retention and attracting new customers
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DURST WORKFLOW

Get the maximum out of your Printer! Simply production, customize processes and bring your productivity to a new level
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Durst Analytics

DURST ANALYTICS

Analyze your printer and production data! Full transparency from everywhere.

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CONSULTANCY & INTEGRATION

We guide you through your successful project implementation

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CONSULTANCY

We offer you expert consulting for your e-commerce, pre-press, applications and software projects. Our system integrators help you with their broad knowledge to find the best solutions for your needs.

Our skilled consultants and integrators will work with you to:

  • streamline and automate your prepress and print workflow.
  • improve your application results.
  • successfully implement an e-commerce solution
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INTEGRATION

The seamless integration of the software along the customers workflow enables to capture the full potential of automation and digitization of processes. Durst Professional Services is your partner to integrate the Durst software solution in your IT environment. 

We offer two integration service options:

  • Self-service option: Durst provides standard interface definitions for the integration of Durst Workflow Plus and Durst Analytics Plus.
  • Full service option: A Durst Professional Service expert manages the integration project.

SERVICE AGREEMENTS

The Durst Service agreements cover the Durst eco-system of printers and software

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DURST PRINTER SERVICE AGREEMENTS

The Printer Service Agreement always ensures maximum uptime and the required printing quality with predictable and stable service costs. Further, Durst Service results in higher resale value due to maintaining the printer continuously in a top condition:

• Preventive maintenance performed at a regular interval
• Service intervention whenever needed
• Remote support by phone, e-mail or online

The agreements are flexible and tailored at individual customer needs.
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DURST SOFTWARE AGREEMENTS

The Durst Software Agreement keeps the Durst Software eco-system always up to date and makes the latest innovations accessible:

  • Free updates including new features and functionalities
  • Special offers for local support, software trainings and consultancy
  • Predictable and stable costs
  • Professional remote support by Durst certified technicians

The duration and payment conditions of the agreements are flexible depending on the customer needs.

TRAINING

Our training center offers customers the opportunity to participate in one of our target-group-oriented training courses. Alternatively, we can offer a tailor-made customized training concept for your team

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OPERATOR

  • Qualified operator
  • Process control
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MAINTENANCE ENGINEER

  • Preventive maintenance
  • Guided troubleshooting
  • Proper repair
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SHIFT SUPERVISOR

  • Printing performance
  • Maintenance
  • Production statistic
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WORKFLOW PREPRESS SPECIALIST

  • Printing performance
  • Efficient workflow
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WEB SHOP SPECIALIST

  • Qualified Operator
  • Web-shop administrator